Terms of service

Terms of sale for The Divine Misfits

Seller and contact

The Divine Misfits is operated by Felix Amadeus Åslund. Postal and return address: Källgatan 2, 826 30 Söderhamn, Sweden. Email: felix@felixamadeus.com. Telephone: +46 70 320 75 57.

Products and prices

We sell clothing and caps carrying our own standard designs. The products are made or decorated to order. Size, colour and material are stated in the product information. Prices are stated in Swedish kronor. Shipping cost and the total amount are shown at checkout before you complete your purchase.

Ordering and payment

Check the products, sizes and delivery details before completing your order. The available payment methods are shown at checkout. Contact us as soon as possible if you discover an error in your order or wish to change it. Whether a change is possible depends on how far production has progressed; this does not limit your statutory right of withdrawal.

Delivery

The products are shipped by our production partners. Production time is added before transit. Items from different partners may arrive in separate parcels, and shipping costs may be combined at checkout. In the event of a delay, a missing delivery or transport damage, contact us as the seller. See also our shipping policy.

Right of withdrawal and returns

You have a 14-day right of withdrawal from the day after you receive the item, or the last item if the order is delivered in parts. This also applies to our standard designs, which are produced to order.

Notify us clearly that you are withdrawing from the purchase. You can email felix@felixamadeus.com or submit a return request through your customer account. Return the item no later than 14 days after that notice. You pay the direct cost of returning the item when withdrawing. We charge no restocking fee. A deduction for the actual diminished value may apply if the item has been handled more than is necessary to examine its characteristics and function.

We refund within 14 days of the notice of withdrawal, but may wait for the item to reach us or for proof that it has been sent back. If you withdraw from the entire order, the cost of our cheapest standard delivery option is refunded as well. The refund is made using the same payment method, with no additional fee. See our return and refund policy for more information.

Complaints about faults

You may claim original faults for three years. Notify us within a reasonable time after the fault is discovered; notice within two months is always in time. We pay the necessary return shipping for an approved claim. Your rights under the Swedish Consumer Sales Act (konsumentköplagen) apply.

Personal data

Information about how personal data is processed can be found in our privacy policy.

Disputes

Please contact us first if something is wrong. You may also refer the matter to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, arn.se) for review when the Board's conditions are met.

These terms do not limit your rights under mandatory consumer legislation.